Property Damage

The information contained herein is intended as an informal guide to assist users with the claims process. This is not intended to be a substitute for legal advice. Persons with questions of a legal nature should consult with a lawyer. The Town of Milton accepts no liability arising from the information published here.

Making a Claim

If you have incurred costs for which you believe the Town may be responsible for, you must follow the process outlined below for the Town to consider your claim. In some situations, you are required to place the Town on notice within 10 days of the incident.

The Municipal Act requires that the Town receive notification in writing. To ensure that your claim meets the notice requirement, please forward your claim to the following address within the 10-day period.

Town of Milton
Attention: Corporate Services - Purchasing
150 Mary Street Milton, On L9T 6Z5
Fax: 905-878-4231

Download a Claim Package

Note: That payment in respect to property damage or bodily injury is contingent upon the Town being found legally liable.

We suggest that in all cases of damage you contact your insurance company or broker. Depending on the type of property damage, and the insurance policy you purchased, you may be eligible for greater compensation that you can legally recover from the Town or other party.

Frequently Asked Questions (Property Claims)

Claim Reporting Process

Prepare your notice of claim in writing, and ensure it contains the following information:

The name, mailing address, e-mail address and telephone number of the person making the claim.
The contact name, mailing address, e-mail and telephone number of the person submitting the claim - if different from above.
The date, approximate time of the incident and exact location (address or closet intersection).
A brief description of what happened, include pictures if possible.
The type of damage or injury.
The name of any other person involved (if known).

Note: Fraudulent claims cost all taxpayers. The Town will prosecute all fraudulent claims to the full extent of the law.

Response Time

Upon receipt of your claim, the Purchasing and Risk Administrator will acknowledge your claim within 10 business days. An investigation begins upon receipt of your claim and typically a final response will be sent within three weeks.

If you have any further questions about the claims notification process, please contact us using the information at the bottom of this page.

Related Information:

For more information on this topic, please use our Feedback form to submit comments or inquiries to: 'purchasing'

Phone: 905 875 5404
Fax: 905 878-4231